Stephen brings first-hand insights into the operational and commercial challenges within a Dealership, thanks to his frontline experience in roles such as Sales Executive and Sales Manager. His career then developed into training, and he is now a Master Trainer, delivering training to individuals throughout the sales and aftersales functions within Dealerships around the world. Stephen is also a leading trainer for automotive brands, such as Mercedes-Benz. His knowledge of Dealership roles, responsibilities and competencies is unparalleled. He’s a fantastic character and a brilliant motivator who brings a brilliant energy to the teams he works with.