Charlotte has over 15 years’ experience in the automotive sector with leading brands such as Volkswagen Group and Mercedes-Benz. She has spent the bulk of that time as an Executive and Personal Assistant to Sales Directors, so she has intimate knowledge of sales operations, both in the Retailer Network and Head Office functions. She has in-depth knowledge and experience of the transition to a direct sales model, and the impact this will have on traditional retail operational roles within the retailer network, and within the NSC. Her extensive experience in the industry, working with Senior Leaders, has forged her close relationships with a number of Retailer Groups. Charlotte and her family enjoy days out in London and holidays abroad, and she’s a proud supporter of the local cricket club where she volunteers.