About Us

Akeno was established by our founding Director, Kerry Thompson (nee Kerry James), who has operated successfully across multiple sectors. She has been instrumental in building high performance environments, managing change, and championing business improvement strategies. 
 
At Akeno, we have a proven track record of delivering tangible improvements, measureable efficiencies and successful change projects, to a range of clients, across numerous sectors. We achieve this through the adoption of a consultative, collaborative and results-driven approach. In fact, “Akeno” means “bright and shining” in Japanese, and that is a true reflection of our approach to business;  we are approachable, responsive, gracious, and always mindful of the pressures of “business as usual” in the world of projects.   
 
By working in partnership with our clients, we are able to challenge, produce insight and significantly add value, thus understanding the problem before we consider the solutions. 
 
If you are looking for a consultancy and business partnering service that can bring clarity, results, and the delivery of measurable difference, then contact Akeno to discuss further. 
 

Our previous deliverables include business change and transformation, business analysis and problem solving, project management, and omni-channel programmes in the retail sector.
We focus on efficiencies, improvements and project delivery. Check out our Case Studies/Testimonials page for examples of our work.
 
What makes Akeno different? 
  • We answer the questions you didn’t know to ask…
  • We identify efficiencies – people, process, policy and systems – in a consultative and dynamic way.
  • We are instrumental in long term improvements; embedding processes within the local infrastructure, not just delivering the solution.  
  • We probe and challenge requirements in order to understand context. 
  • We manage the change, and review the success.
  • We understand the challenges of ‘business-as-usual’ in the project world. 
  • As our name suggests; we are bright and shining (the meaning of “Akeno” in Japanese)! 
 
Want to know more about Kerry? 
Kerry Thompson launched Akeno following 15 years in the private and public sectors, operating in Project Management, Business Analysis and Change Management roles. She has a proven track record delivering change programmes including new IT solutions and system upgrades, as well as the management of process/cultural change, and digital omni-channel programmes. She has also provided business intelligence solutions, and delivered key communication and business improvement strategies. Kerry has the courage and expertise to challenge and analyse in a constructive and supportive manner that gets the best out of everyone involved.
 
Vitally, Kerry leads multi-disciplined teams, takes ownership of project lifecycles (conception to completion), identifies the ‘Asis’ and ‘Tobe’ and implements measurable efficiencies, change or improvement processes. Kerry promotes a unique process that includes vision through to implementation and embedding change into businesses. Furthermore, she has been significantly involved in varied high profile programmes that have required the implementation of high performance solutions within extremely challenging timeframes. 
 

A notable project for the Volkswagen Group was recently completed (2017). Kerry was instrumental in the Launch of the SEAT Lakeside and Westfield White City Stores, which were a first of its kind, providing an innovative retail experience for the consumer (omni-channel marketing – digital and retail). Kerry took ownership of transforming processes to enhance the customer experience and to empower / engage with the customer through the powerful digital medium, whilst also project managing the Westfield Store build. This project was successfully completed within a challenging timeframe and to budget. 
 
Check out the Testimonials page for more insight into what our Clients say about our Founder.